Shipping policy

Last updated: July 7th, 2026

Processing Time

Orders are processed and shipped within [1–3] business days of payment confirmation, excluding weekends and holidays. Orders placed during high-volume periods (new set releases, restocks) may take longer; we’ll note any delays on the Site.
Shipping Carriers & Methods
We ship via USPS / UPS / FedEx. Available shipping methods and estimated transit times are shown at checkout based on shipping address.
Transit times are estimates provided by the carrier and are not guaranteed by us.

Tracking & Insurance

All orders include tracking, provided via email once shipped.
Orders over $20 in declared value are shipped with signature confirmation and/or insurance to protect against loss or theft in transit.
High-value single items (e.g., graded cards over $50) are shipped in protective packaging (top loaders, bubble mailers, or boxes as appropriate) with insurance matching the item’s value.

Address Accuracy

You are responsible for entering a correct shipping address at checkout. We are not liable for orders delayed, lost, or misdelivered due to an incorrect or incomplete address provided by the customer. If you notice an error, contact us at [support email] immediately — we can only make changes before the order ships.

Lost or Stolen Packages

Lost in transit: If tracking shows no movement for 7+ days past the estimated delivery date, contact us and we’ll file a claim with the carrier and work toward a replacement or refund per our Refund Policy.
Marked delivered but not received: Check with neighbors/household members and your local carrier facility first. If it remains unresolved after 48–72 hours, contact us — insured shipments will be handled via carrier claim.
We are not responsible for theft after a package is marked “delivered” to a correct address, though we will assist in filing a carrier claim on insured shipments.

International Shipping

We ship Internationally. International customers are responsible for any customs duties, import taxes, or fees charged by their country. We are not able to under-declare customs value or mark items as “gifts.”

Sales Tax

Sales tax is calculated at checkout based on your shipping address in accordance with applicable state law.

Contact
Saiko Duck TCG LLC
223 W Paseo De Cristobal, San Clemente, CA 92672
sales@saikoducktcg.com